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Client Spotlight: How Capsule is driving growth in fintech
Capsule is a fast-growing commercial insurance broker that works with some of the UK's most exciting and innovative businesses. Find out how it's using HSBC Innovation Banking to reach the next level.
About Capsule: Data-driven insurance technology
Capsule is no ordinary commercial insurance broker. What sets the firm apart is its API-driven software, which tracks its customers across more than 300 data points to identify any changes in their circumstances that may affect their policies. This ranges from if they're undergoing a round of capital financing or making changes in the C-suite to any plans for international expansion, which could all have an impact on a firm's risk profile.
The company also looks at other factors such as a firm's environmental, social and governance policies to gain a wider insight into its clients' values and culture. All of the data is then studied closely in order for Capsule to help its customers find the best possible insurance services.
We believe that if you're a good company and you're doing good by your staff and your clients, then you should be rewarded for that in your risk premiums. So we use that information to give better client outcomes.
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Growing in the innovation economy
Capsule turned to HSBC Innovation Banking for help with the next stage of the firm's growth journey. HSBC Innovation Banking came highly recommended by a number of Capsule's existing clients and immediately impressed with the bank's existing network in the fintech and insuretech spaces.
The clear value-add that HSBC Innovation Banking is able to offer companies in this area made it an easy decision for Capsule to partner with the bank. What's more, the team is very well connected and deeply understands fast-evolving businesses like Capsule. As such, HSBC's proposition is well set up to support the firm's growth trajectory.
The three words I would use to describe the HSBC Innovation Banking team would be trusted, ambitious and connected.
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Where Capsule is heading next
HSBC Innovation Banking provides Capsule with operational bank accounts, but we're also helping them with joint events and networking, as well as sharing content and best practices when it comes to raising equity. As Capsule grows, we will continue to support them with a range of innovative and exciting solutions to tap into their huge potential and scale up along with them.